Refund Policy
princessdeals.site (“we,” “us,” or “our”) values your satisfaction. This Refund Policy explains the conditions under which refunds may be granted for purchases made through princessdeals.site (the “Website”).
1. Eligibility for Refunds
We offer refunds under the following conditions:
- The product/service was not delivered as described.
- There was a technical error on our side.
- You cancel your order within [24 hours] of purchase, provided the service or product has not been accessed or delivered.
Please note:
- Customized or personalized products/services are not eligible for refunds unless they are defective.
- Refunds are not available for change of mind after [24 hours].
2. Non-Refundable Items
The following items are non-refundable:
- Downloadable digital products after they have been accessed.
- Services that have been fully performed.
- Subscription services after the billing cycle has started (unless otherwise stated).
3. How to Request a Refund
To request a refund, please contact us at:
📧 Email: [email protected]
In your request, please include:
- Order number
- Date of purchase
- Reason for the refund request
- Any supporting documents (e.g., screenshots, receipts)
We will review your request and respond within 2-3 business days.
4. Processing Refunds
If your refund request is approved:
- Refunds will be processed to the original method of payment.
- It may take 2-3 business days for the refund to appear in your account, depending on your payment provider.
5. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.